Benefits of Medical Alert Monitoring
Fall Alert monitoring centers are among the best when it comes to medical alert monitoring. Our centers are listed by Underwriters’ Laboratories for protected signaling. Because they are U.L. certified, they are subject to random inspections and regulation tests. Our monitoring centers are not outsourced to another country, as many of our competitors’ are. This ensures accuracy and promptness with every call.
The operators at our monitoring centers understand and care about seniors. They are professional and polite, and always put our customers first. They are 911 trained, SSAA certified, and EMT certified. They are also trained in medical knowledge and have been through extensive assessments of emergency training. We have operators that are bilingual, and if you or your loved ones speak Spanish, you will be assigned to a Spanish-speaking group of operators when you first purchase your medical alert system. They are also able to aid deaf or hearing-impaired customers in times of emergency. The operators realize that their job is dealing with life-and-death situations, and they will always stay on the phone with the caller in distress until help arrives at their location.
Here at Fall Alert, we believe in using only the best, state-of-the-art technology for our systems and monitoring alarm centers. The centers are highly secure, and are under 24-hour video surveillance. Each and every call is recorded to ensure quality of service, and our equipment is upgraded regularly so that we are using only the best, most accurate, response systems. When an individual presses the emergency button, the operators automatically view the user’s medical history and list of preferred doctors and hospitals to guarantee that the person in the emergency situation receives the desired appropriate help. If you plan to move from your home to a different location, Fall Alert moves with you! Just inform the monitoring center of your change in address and landline telephone number and they will update your records. We firmly believe in providing only the best quality of service to our customers, and by having a state-of-the-art monitoring center, we can assure that you and your loved ones will receive nothing less.